We've never been asked for a refund, but |FYI

We are happy to refund goods that prove to be unsuitable and can be returned for refund, credit or exchange if they are returned to ourselves within 14 days of receipt. Subject to the following conditions:

Conditions

  • Please contact us first by phone or email for all returns.
  • Please return the items to us with proof of delivery, we cannot accept responsibility for returned parcels which are undelivered.
  • Items returned should be unused in their original condition in order to secure a refund.
  • Please enclose a copy of your invoice, and contact details.
  • We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.